Support

How can we help?

Tell us what provider you use, your macOS version, and what you expected to happen. Never send secret keys, session tokens, or private object contents.

Contact Objectlane support

Email contact@mttenterprise.com or call +1 226-350-3158.

MTTenterprise Inc. · Ottawa, Ontario, Canada · Monday–Friday, 9:00–17:00 Eastern Time

Quick answers

Press Space to preview

Select a supported file and press Space. Objectlane downloads a bounded temporary preview and presents it with macOS Quick Look.

Double-click to download

Double-click a file to download it to Downloads. Double-click folders to navigate into them.

Restore a purchase

Open Objectlane’s purchase screen and choose Restore Purchases while signed into the Apple Account that made the purchase.

Connection trouble

Use Test Connection. Verify the region, endpoint, path-style setting, and permissions without sending credentials to support.

Clear preview data

Open Objectlane Settings to review or clear its preview cache. Working copies and downloaded files are kept separately.

Cancel a transfer

Expand the compact transfer shelf and use the controls beside the transfer. Some remote commits may finish before cancellation arrives.